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The Call Center Blog

Call centers, or contact centers, make up a huge part of economies in certain parts of the world today. Thanks to the high priority being placed on customer service and satisfaction, the call center industry continues to boom.

This industry is special in its own right, and if you are involved in it, you will find The Call Center Blog to be a useful resource. This is the blog of inContact, a provider of various solutions to call centers. From call center software to workforce management solutions, you will find something that you can use to benefit your business operations.

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